1. General: This Privacy Policy explains how The Law Offices of Robert J. Skowronski, Ltd. ("Firm," "we," "our," or "us") collects, uses, stores, shares, safeguards, and otherwise processes information obtained through our websites, telephone calls, email, text messages, online scheduling, client portal, secure document uploads, consultations, and legal representation. This Privacy Policy should be read together with our Legal Info & Disclaimers, Cookie Policy, and Text Messaging Policy. These policies supplement this Privacy Policy, together govern your use of our websites and communications with our Firm, and are incorporated by reference where applicable.
2. Scope: This Privacy Policy applies broadly to information collected before, during, and after legal representation, whether obtained through our websites, telephone calls, email, text messages, Zoom meetings, in-person meetings, mailed correspondence, public records, consumer reporting agencies (when authorized), government agencies, or other lawful sources.
3. Information We Collect: Depending upon your matter, we may collect contact information; identifying information such as your date of birth, Social Security number, driver's license or passport information; employment, income, tax, asset, debt, banking, investment, retirement, insurance, business, lawsuit, and bankruptcy information; spouse and dependent information; communications; credit reports obtained with your authorization; and documents submitted through questionnaires, secure portals, email, mail, or in person.
4. How We Use Information: We use information to evaluate potential representation, communicate with you, provide legal services, prepare legal documents, comply with legal and ethical obligations, administer our practice, improve our services, maintain business records, protect the Firm, enforce our legal rights, and otherwise operate our law practice.
5. Artificial Intelligence: We may use commercially available artificial intelligence technologies to assist with administrative, organizational, drafting, analytical, spreadsheet, summarization, document-processing, and similar tasks. Where reasonably available, we endeavor to use services offering privacy protections designed to reduce the use of customer information for training public artificial intelligence models. Artificial intelligence assists our work but does not replace attorney judgment. All legal advice and work product remain subject to attorney review and professional responsibility.
6. Communications: We may communicate with you by telephone, email, text message, videoconference, postal mail, and other reasonable methods. Communications may include appointment confirmations, reminders, document requests, requests for additional information, status updates, responses to inquiries, and other communications reasonably related to your consultation or legal representation. If you request that we discontinue non-essential communications, we will generally honor that request except where continued communications are reasonably necessary to provide legal services, comply with legal obligations, or protect your interests.
7. Sharing Information: We disclose information only as reasonably necessary to represent you, accomplish your legal objectives, comply with legal or ethical obligations, or operate our law practice. Depending upon your matter, information may be shared with bankruptcy courts, trustees, creditors, creditors' attorneys, government agencies, accountants, technology providers, experts, vendors, and other professionals assisting with your legal representation. We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is collected solely for communicating with you regarding your requested legal services and is not shared except as described in this Privacy Policy or as required by law.
8. Third-Party Providers, Cookies & Advertising: We use third-party providers for scheduling, secure document collection, communications, accounting, cloud storage, encrypted backups, analytics, advertising, legal practice management, bankruptcy software, and other business operations. These providers may include, but are not limited to, Google, Microsoft, Zoom, Cognito Forms, Carbonite, Adobe, QuickBooks, Best Case, Stretto, Meta, OpenAI, Anthropic, and similar providers. Our websites may also use cookies, pixels, tags, analytics tools, conversion tracking, remarketing technologies, and similar technologies to improve website functionality, understand visitor activity, measure advertising performance, and display relevant advertising. Additional information is available in our Cookie Policy.
9. Confidentiality & Security: We recognize that information entrusted to a law firm is frequently confidential, privileged, or otherwise sensitive. We employ reasonable administrative, technical, and physical safeguards designed to protect information entrusted to the Firm. These safeguards may include controlled office access, password-protected systems, multi-factor authentication where appropriate, encryption, secure backups, HTTPS, limited personnel access, and commercially reasonable cybersecurity measures. No security system, however, is completely immune from risk.
10. Retention & Your Rights: We retain information for as long as reasonably necessary to provide legal services, comply with legal and ethical obligations, defend the Firm, resolve disputes, maintain business records, and satisfy risk-management needs. Depending upon the circumstances, certain records may be retained indefinitely. You may request access to information you submitted, request correction of inaccurate information, request copies of your records where appropriate, request that we discontinue non-essential communications, or contact our office with questions regarding this Privacy Policy. We may decline requests to delete information where retention is appropriate or required for legal, ethical, business, or risk-management purposes.
11. No Attorney-Client Relationship: Submitting information through our websites, scheduling system, client portal, questionnaires, email, text messages, telephone calls, or other communications does not by itself create an attorney-client relationship. An attorney-client relationship is formed only after the Firm affirmatively agrees to represent you, you sign a retainer agreement, and any required fee arrangements have been satisfied.
12. Changes to This Policy: We may revise this Privacy Policy from time to time. The most current version will always be posted on this website together with its effective date.
13. Contact Information: If you have questions regarding this Privacy Policy, please contact The Law Offices of Robert J. Skowronski, Ltd., by mail (5491 N. Milwaukee Avenue, Chicago, IL 60630), phone (773.283.1600) or email (rbskowronski@gmail.com).